EDBA Dissertation Defense – Ben Burchfield

You are invited to attend the public defense of an Executive Doctor of Business Administration dissertation on Thursday, July 9th (11:00 am) in Raburn 104.

Ben Burchfield will present his work titled: Cognitive Load in Law Enforcement Decision Support Systems: A Human-Centered Evaluation of Traditional and AI-Enhanced MDTs. He will answer any questions the audience/committee has following the presentation.

Here is a brief summary of the work:
This dissertation investigates the cognitive and usability associations of mobile data terminal (MDT) systems used by law enforcement officers during routine operational tasks. Grounded in Cognitive Load Theory (CLT), Human-Computer Interaction (HCI), and the Technology Acceptance Model (TAM), the research examines how MDT interface design and interaction methods including AI-enhanced and speech-enabled interfaces are associated with perceived cognitive workload, technology acceptance, and operational performance during simulated traffic stop scenarios. Using a framed field experiment with active law enforcement officers, the study evaluates relationships among user experience, perceived cognitive load, task performance, and officers’ willingness to adopt MDT technologies.

Dissertation Chair: Dr. Steven Puckett
Dissertation Committee: Dr. Barry Cumbie, Dr. Diane Kutz, Dr. Justin Scott

Your support and presence are greatly appreciated as we celebrate this significant milestone.